Responsible gambling

Responsible Gambling at Chumash Casino Resort Casino

At Chumash Casino Resort Casino, we are committed to providing our players with a safe and responsible gaming environment. We understand that problem gambling can have serious consequences for individuals and their loved ones, and we want to ensure that all of our customers can enjoy the benefits of online casino games without facing any potential harm.

Self-Exclusion

If you feel that your use of Chumash Casino Resort Casino is having a negative impact on your life or relationships, please contact us immediately. We will help you set up a self-exclusion period from 6 months to several years or permanently. During this time, we will block access to all online services and prevent any transactions.

Deposit Limits

We encourage responsible gaming practices by setting deposit limits for our players. This means that if you wish to limit the amount of money you can deposit into your account each week, month, or other specified period, we can implement a daily/weekly/monthly spending limit tailored to your needs.

Time-Outs and Break Periods

If you feel that you need a break from online casino gaming, please contact us. We will provide you with an option to take a time-out of 24 hours up to several weeks or temporarily close your account during which we'll also block any access to services on our platform.

Cooling-Off Period

In the event that you are concerned about your betting habits and need to take a break from online casino games, we will support this by offering a cooling-off period. This gives players who feel like they're struggling with their gaming activities an opportunity to pause all actions for up to 7 days.

Identifying Problem Gambling

We offer several tools on our website and mobile app that can help you identify the signs of problem gambling:

• Responsible Gaming Information: Detailed explanations, statistics, and information about responsible gaming.
• Risk Assessment Tools: Brief assessments to gauge your level of risk when playing games at Chumash Casino Resort Casino.
• Tools for Tracking Losses and Winnings

We are also proud partners with various national organizations supporting safe online gaming. When you encounter issues related to the behavior patterns we discuss above, consider checking out these organizations' information below:

• National Self-exclusion Database (NSP)

Please remember that Chumash Casino Resort Casino is committed to providing a secure environment for all our players. If you are worried about your gambling habits or if someone else has concerns, please reach out so we can assist further.

We support all of these options in the spirit of fair and safe gaming practices with player health as number one priority on our agenda.